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Opened 7 months ago

Closed 8 weeks ago

#4883 closed task (fixed)

HelpHub Plugin on es_MX Rosetta Site

Reported by: abramoca Owned by:
Milestone: Priority: normal
Component: HelpHub Keywords: close
Cc:

Description

Mexico Team would like to be part of HelpHub & Handbooks Localization.

Can we please have the HelpHub plugin activated on our website? And Import the information from Handbooks please (from English contents).

Thanks in advance!

Change History (13)

#1 follow-up: @tzkmx
7 months ago

I wonder if this would be the right place to ask our Glossary gets listed in the list of glosaries?

#2 in reply to: ↑ 1 @abramoca
7 months ago

Replying to tzkmx:

I wonder if this would be the right place to ask our Glossary gets listed in the list of glosaries?

I already asked, thanks!

#3 @tobifjellner
7 months ago

@abramoca @tzkmx
Request to edit content in Polyglots Handbook is better made in Slack channel "polyglots" or in https://make.wordpress.org/polyglots
I have added an entry for es_MX in the list. Once you have a style guide and/or a start guide, I'll be more than happy to add links to them, too. (after all, the glossary is easy to find, especially since matches are highlighted directly in the translation interface...)

With regards to your main request about es-mx helphub: Why do you want to have a separate instance for es_MX, rather than joining forces with the es_ES team, that already has started translate the Helphub content to Spanish? I'd suggest you talk to @nilovelez or @nobnob

#4 @nobnob
7 months ago

I think it's not a bad idea that es_MX has its own HH. In the same line as es_VE.

The es_ES, es_VE, es_MX, etc. translations can be shared and adapted to the different variants of Spanish. This could speed up the translation process by distributing the work among the different teams and all of them would benefit from documentation adapted to their own language variation.

#5 follow-up: @Nao
3 months ago

@abramoca
es-mx Rosetta site currently don't use support forums (for a good reason). Currently, HelpHub setup requires forums to be enabled on the Rosetta site. Would it be ok to enable it but not use it? Like how es_VE team is doing: https://ve.wordpress.org/support/forums/

If this is ok, I can enable HelpHub plugin for your site.

#6 in reply to: ↑ 5 @abramoca
3 months ago

Replying to Nao:

@abramoca
es-mx Rosetta site currently don't use support forums (for a good reason). Currently, HelpHub setup requires forums to be enabled on the Rosetta site. Would it be ok to enable it but not use it? Like how es_VE team is doing: https://ve.wordpress.org/support/forums/

If this is ok, I can enable HelpHub plugin for your site.

Hi @Nao, thanks for your answer. Can I use the helphub if I am GTE? (set it up and stuff)

#7 @Nao
3 months ago

  • Type changed from defect to task

@abramoca
I've turned on HelpHub plugin on it.wordpress.org/support and assigned HelpHub Manager role to you and locale managers @tokyobiyori and @marcozink.

Content import is not done yet, but you can start looking around while waiting for that to happen.

For the next steps, please read this handbook page and feel free to ask questions in #polyglots.
I also recommend coordinating with other Spanish translation teams.

(I'll close this ticket when contents import is done)

Cheers!

#8 @abramoca
3 months ago

Thanks @Nao

This ticket was mentioned in Slack in #meta by nao. View the logs.


3 months ago

#10 @abramoca
2 months ago

Hello @nao, does the import take too long? or already imported?

#11 @Nao
2 months ago

@dion could you help with an initial HelpHub content import on this site?
https://es-mx.wordpress.org/support/forums/

Please bring all contents from https://wordpress.org/support/wp-admin/edit.php?post_type=helphub_article published articles and set them to "Pending Review" status.

#12 @Nao
8 weeks ago

  • Keywords close added

@abramoca Initial import of English articles is now finished and I've set all of them to Pending status.
Let's chat about the next steps on Slack.

#13 @Nao
8 weeks ago

  • Resolution set to fixed
  • Status changed from new to closed
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