Making WordPress.org

Opened 8 months ago

Last modified 8 months ago

#5251 new defect

Faulty links redirect to random pages

Reported by: tacitonic Owned by:
Milestone: Priority: low
Component: HelpHub Keywords: needs-patch


https://wordpress.org/support/article/ could serve a 404 or 301 redirect to HelpHub, but redirects to another page altogether.

Change History (7)

This ticket was mentioned in Slack in #meta by tacitonic. View the logs.

8 months ago

This ticket was mentioned in Slack in #docs by tacitonic. View the logs.

8 months ago

#3 @SergeyBiryukov
8 months ago

@fierevere also noted that https://wordpress.org/support/forum/ redirects to a topic too.

#4 @joyously
8 months ago

The simple solution is to create a page with that slug, and put the expected content on it.

#5 @Otto42
8 months ago

Most URLs under /support will redirect to a random topic, most likely based on a simple search.

https://wordpress.org/support/thing for example.

If the desired goal is to eliminate this general search-based redirection, then that should probably be addressed directly instead of putting in pages for specific URLs. You could spend the rest of your life building those pages.

Last edited 8 months ago by Otto42 (previous) (diff)

#6 @joyously
8 months ago

I suggested the specific page for that particular URL, a few years ago: https://github.com/WordPress/HelpHub/issues/231

But there is a recent commit in core which might apply here: https://core.trac.wordpress.org/ticket/16557

#7 @Otto42
8 months ago

So, do we want to turn off the guesser and show a 404 for non-existent pages?

Or just have a few selected URLs to redirect to somewhere like the support homepage?

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