Making WordPress.org

Opened 18 months ago

Last modified 9 months ago

#5251 new defect

Faulty links redirect to random pages

Reported by: tacitonic Owned by:
Milestone: Priority: low
Component: HelpHub Keywords: needs-patch


https://wordpress.org/support/article/ could serve a 404 or 301 redirect to HelpHub, but redirects to another page altogether.

Change History (8)

This ticket was mentioned in Slack in #meta by tacitonic. View the logs.

18 months ago

This ticket was mentioned in Slack in #docs by tacitonic. View the logs.

18 months ago

#3 @SergeyBiryukov
18 months ago

@fierevere also noted that https://wordpress.org/support/forum/ redirects to a topic too.

#4 @joyously
18 months ago

The simple solution is to create a page with that slug, and put the expected content on it.

#5 @Otto42
18 months ago

Most URLs under /support will redirect to a random topic, most likely based on a simple search.

https://wordpress.org/support/thing for example.

If the desired goal is to eliminate this general search-based redirection, then that should probably be addressed directly instead of putting in pages for specific URLs. You could spend the rest of your life building those pages.

Last edited 18 months ago by Otto42 (previous) (diff)

#6 @joyously
18 months ago

I suggested the specific page for that particular URL, a few years ago: https://github.com/WordPress/HelpHub/issues/231

But there is a recent commit in core which might apply here: https://core.trac.wordpress.org/ticket/16557

#7 @Otto42
18 months ago

So, do we want to turn off the guesser and show a 404 for non-existent pages?

Or just have a few selected URLs to redirect to somewhere like the support homepage?

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.

9 months ago

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