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Opened 5 months ago

#5734 new task

Support Forums: Documentation and Direction for flagged accounts

Reported by: Ipstenu Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

While today we do our best to contact people when their accounts are flagged, this wasn't always true. In addition, we cannot be sure emails are delivered (thanks, Yahoo).

  1. We need to document 'what does it mean to be flagged' -- this page should include a quick faq that also explains how to request being UN flagged (including 'generally don't ask, if you keep posting, we'll unflag you') and to use SLACK if you have questions, not to post in the forums.
  1. LINK to this page in the message that says you've been flagged.

We cannot expect people to magically know in a vacuum after all.

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