Opened 2 years ago
Closed 2 years ago
#6456 closed enhancement (fixed)
10mb max upload size validation or a note about it on Submit page
Reported by: | vatoyiit | Owned by: | |
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Milestone: | Priority: | normal | |
Component: | Photo Directory | Keywords: | |
Cc: |
Description
People getting error during the upload because of the image size seems common. A validation or a note about it would be a good enhancement
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Hi. Despite what may have been conveyed, file size has generally not been an issue. Files over 10MB in size have always been accepted to the Photo Directory. However, extremely large files (over 20MB) were more prone to causing a timeout.
As of [12086], file sizes are enforced to be between 1 to 20MB in size. The guidelines page has been updated to note this. No note has been added to the submit page itself because it can be found on the guidelines (which is already linked to from that page), and because the limit is enforced on the client and on the server so large files won't get accepted.
That said, yes, there have been instances of timeouts which are due to other reasons. One common reason were images that exceeded our max dimensions. [12091] added enforcement for the min/max dimensions.
There are a few other possible situations that may cause a timeout that are being investigated and hopefully soon mitigated.