Permanently deleted media files are still on the server

[prabhakaran95]

I deleted files from media and also in articles. But I can able to see that files by using this url ​https://support.hubbleconnected.com/wp-content/uploads/2024/05/BabTestflightv2-1.pdf.

can u please help in these?

for your reference I attached my site url ​https://support.hubbleconnected.com/

[prabhakaran95]

​https://support.hubbleconnected.com/wp-content/uploads/2024/05/BabTestflightv2-1.pdf

this is the file that I can able to see even the file deleted

[tobifjellner]

Hi @prabhakaran95
This Trac instance is for follow-up on things that need to be fixed specifically on the wordpress.org website.

Nobody here is able to fix any problems you have on your own site. You'll need to do that yourself, perhaps with help from your hosting provider.

If you need advice, please post a question in the support forums, ​https://wordpress.org/support/forums/