Making WordPress.org

Opened 5 weeks ago

Closed 3 weeks ago

Last modified 3 weeks ago

#7820 closed defect (bug) (fixed)

Subscribed plugins list in Account > Subscriptions doesn't include all plugins subscribed to

Reported by: medavidallsop's profile medavidallsop Owned by: dd32's profile dd32
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

Hi,

I have 2 plugins on WordPress.org, when I release plugins I ensure I am subscribed to the support forum so I am aware of any new support threads.

I noticed recently that my list of subscribed plugins in Account > Subscriptions only shows 1 of my plugins, yet I am subscribed to 2.

If I visit the support forum for both plugins at the top I see the notice "You are subscribed to this forum, and will receive emails for future topic activity."

FYI, I am subscribed to the internal-tags and old-post-notice plugins, yet I only see old-post-notice in my list in my account.

Unsure if this is something wrong with my account, or a bug with WP.org

Thank you,

Change History (5)

#1 @medavidallsop
5 weeks ago

Also just to add, I tried unsubscribing via the unsubscribe link in the notice for internal-tags and resubscribing, but this didn't make it appear in the list either.

Last edited 5 weeks ago by medavidallsop (previous) (diff)

#2 @Otto42
5 weeks ago

I'm kind of surprised either one shows up. A "support forum" does not exist until it has topics in it. They will show up eventually. And if it says you are subscribed at the top of the "forum", then you are. It just doesn't have any topics yet. So there's nothing for it to show.

#3 @medavidallsop
4 weeks ago

I see thanks for the info.

It might be then that even though neither have any support tickets yet, maybe as old-post-notice has a review its triggered the list in my account to update.

It was just one of those things that I thought was odd and confused me a little as both were showing as subscribed yet the account list didn't reflect that.

I'll keep this in mind in future.

#4 @dd32
3 weeks ago

  • Owner set to dd32
  • Resolution set to fixed
  • Status changed from new to closed

In 14198:

Support Forums: Show plugin subscriptions even when the plugin doesn't yet have any topics.

Fixes #7820.

#5 @dd32
3 weeks ago

  • Component changed from WordPress.org Site to Support Forums
Note: See TracTickets for help on using tickets.