Making WordPress.org

Opened 10 years ago

Closed 10 years ago

Last modified 3 years ago

#2139 closed defect (bug) (worksforme)

The WordPress Swag store doesn't send email notifications when items are restocked

Reported by: netweb's profile netweb Owned by:
Milestone: Priority: normal
Component: Swag Store (mercantile.wordpress.org) Keywords: has-screenshots
Cc:

Description

For example WP coffee mugs https://mercantile.wordpress.org/product/wordpress-coffee-mug/

These are (at time of writing) currently in stock, I'd previously added my email address to be notified when new stock was available and an email never arrived.

FYI: I may have added my email to this coffee mug item half a dozen times over the past couple of years

The following item is out of stock and I've just added my email address and clicked "Join waitlist"

Attachments (1)

Screenshot 2016-10-14 11.31.15.png (170.0 KB) - added by vskylabv 10 years ago.
Testing Email Notification

Download all attachments as: .zip

Change History (6)

#1 @samuelsidler
10 years ago

I've forwarded this to the group that works on the store.

@vskylabv
10 years ago

Testing Email Notification

#2 follow-up: @vskylabv
10 years ago

Hey. I've tried testing this but haven't been able to reproduce the issue. Have you checked your spam directory? What's the email you provided on the swag store? I can double check to make sure you've been added to those items.

#3 in reply to: ↑ 2 @netweb
10 years ago

Replying to vskylabv:

Hey. I've tried testing this but haven't been able to reproduce the issue. Have you checked your spam directory? What's the email you provided on the swag store? I can double check to make sure you've been added to those items.

Thanks vskylabv, and yes I've checked my spam folder...

The email I used is stephen at netweb dot com dot au and without a shadow of a doubt I've updated that coffee mug waiting list a bunch of times over the past couple of years, I really wanted(note) one of these mugs.

Note: I really wanted one of these until they became available, then I found out the shipping costs equates to extortion

Last edited 10 years ago by netweb (previous) (diff)

#4 @netweb
10 years ago

  • Resolution set to worksforme
  • Status changed from new to closed

@vskylabv Apologies, I didn't see your Jetpack Battery Pack test above when I posted my reply above, thinking on this further maybe I hadn't updated my subscription at mercantile.wordpress.org, quite possibly I had only done this in the old swag store before the switch to mercantile.wordpress.org....

I'll close this as worksforme, thanks for looking and testing :+1

#5 @dd32
3 years ago

  • Component changed from General to Swag Store (mercantile.wordpress.org)
Note: See TracTickets for help on using tickets.