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Opened 3 years ago

Closed 3 years ago

#2139 closed defect (worksforme)

The WordPress Swag store doesn't send email notifications when items are restocked

Reported by: netweb Owned by:
Milestone: Priority: normal
Component: General Keywords: has-screenshots
Cc:

Description

For example WP coffee mugs https://mercantile.wordpress.org/product/wordpress-coffee-mug/

These are (at time of writing) currently in stock, I'd previously added my email address to be notified when new stock was available and an email never arrived.

FYI: I may have added my email to this coffee mug item half a dozen times over the past couple of years

The following item is out of stock and I've just added my email address and clicked "Join waitlist"

Attachments (1)

Screenshot 2016-10-14 11.31.15.png (170.0 KB) - added by vskylabv 3 years ago.
Testing Email Notification

Download all attachments as: .zip

Change History (5)

#1 @samuelsidler
3 years ago

I've forwarded this to the group that works on the store.

@vskylabv
3 years ago

Testing Email Notification

#2 follow-up: @vskylabv
3 years ago

Hey. I've tried testing this but haven't been able to reproduce the issue. Have you checked your spam directory? What's the email you provided on the swag store? I can double check to make sure you've been added to those items.

#3 in reply to: ↑ 2 @netweb
3 years ago

Replying to vskylabv:

Hey. I've tried testing this but haven't been able to reproduce the issue. Have you checked your spam directory? What's the email you provided on the swag store? I can double check to make sure you've been added to those items.

Thanks vskylabv, and yes I've checked my spam folder...

The email I used is stephen at netweb dot com dot au and without a shadow of a doubt I've updated that coffee mug waiting list a bunch of times over the past couple of years, I really wanted(note) one of these mugs.

Note: I really wanted one of these until they became available, then I found out the shipping costs equates to extortion

Last edited 3 years ago by netweb (previous) (diff)

#4 @netweb
3 years ago

  • Resolution set to worksforme
  • Status changed from new to closed

@vskylabv Apologies, I didn't see your Jetpack Battery Pack test above when I posted my reply above, thinking on this further maybe I hadn't updated my subscription at mercantile.wordpress.org, quite possibly I had only done this in the old swag store before the switch to mercantile.wordpress.org....

I'll close this as worksforme, thanks for looking and testing :+1

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