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Opened 2 years ago

Closed 2 years ago

#2297 closed defect (maybelater)

New add review less inviting to add new reviews

Reported by: aleksanderkuczek Owned by:
Milestone: Priority: normal
Component: Plugin Directory Keywords:
Cc:

Description

It's a user experience defect compared to a prior version.

In the prior version of Plugin directory there was a "My Rating" section under The Reviews with 5 empty stars that gave user a feeling that adding a review is just as easy as clicking the right number of starts. Afterwards they were redirected to a full review form.

On the contrary the 3.0 version has a "Add my review" button that redirects users to the same form.

It was - in my opinion - the "old" version is better in terms of inviting users to add a review, as it gives them a feeling of an instant reward just by clicking the number of stars. Then, when the full form is displayed they are more motivated to finish what they have started.

My suggestion would be to keep the "My rating" section from the previous version. Additionaly changing "My rating" string into "Add my review" could be a good idea as it is much more clear call to action.

Attachments (2)

Screen Shot 2016-12-04 at 11.57.49.png (148.3 KB) - added by aleksanderkuczek 2 years ago.
The new "add review" section
Screen Shot 2016-12-04 at 11.58.02.png (233.8 KB) - added by aleksanderkuczek 2 years ago.
The "old" add review section

Download all attachments as: .zip

Change History (5)

@aleksanderkuczek
2 years ago

The new "add review" section

@aleksanderkuczek
2 years ago

The "old" add review section

#1 @aleksanderkuczek
2 years ago

  • Summary changed from Adding review less welcoming to New add review less inviting to add new reviews

#2 @samuelsidler
2 years ago

Ideally, would it be better from a UX perspective to have a modal (or something similar) come up and fill out their review without actually leaving the page?

#3 @tellyworth
2 years ago

  • Milestone Plugin Directory v3.0 deleted
  • Resolution set to maybelater
  • Status changed from new to closed

I think this is a good general idea, but needs a more specific proposal before we can act on it.

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