Opened 7 years ago
Closed 3 years ago
#3456 closed enhancement (fixed)
Rephrase the "Subscribe to this plugin" button and adjust the unsubscribe flow
Reported by: | Otto42 | Owned by: | SergeyBiryukov |
---|---|---|---|
Milestone: | Priority: | normal | |
Component: | Support Forums | Keywords: | good-first-bug ux-feedback has-patch |
Cc: |
Description
Prompted from https://wordpress.org/support/topic/getting-swamped-with-wordpress-org-emails-this-must-stop/
It seems that some people think "Subscribe" means something other than "email me things". We've gotten a number of posts in the forums where people are confused as to why they are suddenly getting bombarded with email. Invariably, they subscribed to a plugin forum. We tell them to click the unsub button and usually that's that.
But if people are unknowingly subscribing, then we should:
a) Adjust the wording to be more clear what's going on
b) Adjust the emails to have some form of unsubscribe link that actually works when clicked on from the email
Suggestions welcome. Patches also welcome.
Attachments (3)
Change History (13)
Note: See
TracTickets for help on using
tickets.
a) Instead of having the text as 'Subscribe to this plugin' move it over to just 'Subscribe' with additional text next to the button such as 'Receive email updates about new topics'. Something like the below image
With better formatting of course, just an example
b) Change the
Login and visit the topic to unsubscribe from these emails.
email content intoWe could just add
$forum_url = get_permalink( $forum_id );
and output that for the unsubscribe link