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Opened 6 months ago

Last modified 6 months ago

#5505 new enhancement

Handle subscriptions better

Reported by: sterndata Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

People often complain about receiving mail from the forums. This could be improved with either or both of these:

  1. Add an explicit unsubscribe link to emails from forum-level subscriptions. Currently, the link simply takes you to the forum.
  1. For subscriptions to forums (not individual topics), require confirmation either via on-site dialog or replying to a "Please confirm your subscription to the XXX forum" link in the email.

Change History (2)

This ticket was mentioned in Slack in #forums by sterndata. View the logs.


6 months ago

#2 @dd32
6 months ago

Add an explicit unsubscribe link to emails from forum-level subscriptions. Currently, the link simply takes you to the forum.

This is currently blocked upstream by #bbpress3229 as each email that is sent actually goes to up-to 100 people. (also #bbpress2707 is this ticket effectively)

For subscriptions to forums (not individual topics), require confirmation either via on-site dialog or replying to a "Please confirm your subscription to the XXX forum" link in the email.

Adding a JS-based dialogue "Are you sure you want to subscribe by emails to all new topics in the XXXXXXX forum?" is something that has been in the back of my mind for a while, and I'm definitely for that.
Does anyone have any wording suggestion that's concise and to the point? The above text might actually do..

Last edited 6 months ago by dd32 (previous) (diff)
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