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Opened 5 months ago

Last modified 5 months ago

#4455 assigned enhancement

Make it easier to notify plugin/theme authors to make their code translatable

Reported by: Travel_girl Owned by: ck3lee
Milestone: Priority: normal
Component: Translate Site & Plugins Keywords:
Cc:

Description (last modified by casiepa)

When trying to translate a Theme/Plugin that is not translatable, you get the follow notification:

This plugin is not properly prepared for localization (View detailed logs on Slack). If you would like to translate this plugin, please contact the author.

When clicking on "please contact the author" you get to the support forum and can open a new support ticket.

I noticed that new polyglots contributors are a bit unsure what to write to the developers.

I suggest to help the translator by pre enter a little text. For example:

" Title: [Plugin Name] is not properly prepared for translation

Message:

Dear Plugin/Theme-Author,

I wanted to translate your plugin, but its not properly prepared for translation. Could you please add this to your plugin, so the community can translate your plugin to make it more accessible for more users?

You can find more information here: https://developer.wordpress.org/plugins/internationalization/how-to-internationalize-your-plugin/

Thank you! "

With this feature we would make the workflow easier for translators and could increase awareness for i18n in plugins and themes.

The problem I have noticed is, that if the same person send a identical support request to multiple developers in the support forum, you get an error message because of duplicate tickets.

Because of that I suggest to add the name of the plugin/theme in the ticket title.

Attachments (2)

message.png (43.6 KB) - added by Travel_girl 5 months ago.
Contact the author
View_Support_landing_page.png (211.2 KB) - added by Travel_girl 5 months ago.
landing page in support forum

Download all attachments as: .zip

Change History (8)

@Travel_girl
5 months ago

Contact the author

@Travel_girl
5 months ago

landing page in support forum

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.


5 months ago

#2 @tellyworth
5 months ago

  • Owner set to ck3lee
  • Status changed from new to assigned

#3 follow-up: @casiepa
5 months ago

  • Description modified (diff)

How about adding an extra line like 'Still have questions? Join us on slack (http://make.wordpress.org/chat) and drop your question in the #meta-i18n channel.' ?
If that's not the appropriate channel then even ours, #polyglots, would be fine.

#4 in reply to: ↑ 3 @Travel_girl
5 months ago

Replying to casiepa:

How about adding an extra line like 'Still have questions? Join us on slack (http://make.wordpress.org/chat) and drop your question in the #meta-i18n channel.' ?
If that's not the appropriate channel then even ours, #polyglots, would be fine.

Do you mean an extra line for the translator, or for the plugin/theme-developer?

#5 @casiepa
5 months ago

For the developer also. We are available to help everybody that needs help to get plugins/themes to non_US languages.

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