Making WordPress.org

Opened 3 years ago

Closed 3 years ago

Last modified 2 years ago

#5584 closed defect (bug) (wontfix)

slack block users from Iran

Reported by: alihendavi's profile alihendavi Owned by:
Milestone: Priority: normal
Component: Communication (Matrix, Slack, IRC) Keywords:
Cc:

Description

hello
I'm from Iran and slack blocks users from our country. when I'm going to wordpress.slack.com this site don't allow to me go to the WordPress space, and then send me this email
"Hi ali,
You recently tried to sign in to Making WordPress, but it looks like your account for that workspace is deactivated. We're sorry about that!
If you think this was a mistake, please contact a Workspace Administrator to reactivate the account.
Cheers,
The team at Slack"

please solve this problem

with best regards

Change History (5)

#1 @Otto42
3 years ago

  • Priority changed from high to normal
  • Resolution set to wontfix
  • Status changed from new to closed

Unfortunately, as long as we use Slack, there is nothing we can do about that.

Nevertheless, this is an ongoing concern, but not one that can be solved here.

#2 follow-up: @alihendavi
3 years ago

last year GitHub ban Iranian users from private repositories and now as you can see in this https://bit.ly/2KXsWdG, GitHub solves Iranian users Limitations.

wordpress.slack.com's admin can request to solve this problem for Iranian users.
WordPress is free and opens source all people around the world can use it freely.

Last edited 3 years ago by alihendavi (previous) (diff)

#3 in reply to: ↑ 2 @dd32
3 years ago

Hi @alihendavi,

Replying to alihendavi:

wordpress.slack.com's admin can request to solve this problem for Iranian users.

Unfortunately, WordPress cannot influence Slacks commercial decisions and their legal obligations under their respective laws.

As I'm sure you're aware, the US trade embargo's affect the ability for companies to export certain content and as a result Iranian IP addresses are blocked from the service. That, combined with Iranian laws also restricts the usage of VPNs to work around those IP limitations.

As how GitHub has secured a license to maintain compliance with US law, Slack can opt to do the same, but WordPress cannot influence that decision. You can reach out to Slack to let them know about your want to use their software and encourage them to follow GitHubs lead to secure a license of their own.

WordPress is free and opens source all people around the world can use it freely.

WordPress, as an open-source project, will remain to be available to all freely. Unfortunately due to our usage of Slack, you will be limited from being able to access our real-time communication platform at this point in time. This may change at a future date depending on Slacks decisions (Which are their own and not ours), trade embargo's, or if we were to move to another open platform entirely.

Thank you for wanting to contribute to WordPress, I encourage you to continue to be involved through Trac, GitHub, and any other means accessible to you. I'm sorry our communication platform can't be included at this time.

Last edited 3 years ago by dd32 (previous) (diff)

#4 follow-up: @alihendavi
3 years ago

Hi @dd32
today my friends from Iran can use slack they open the new account on wordpress.org and can log in to wordpress.slack.org but when I tried to sign up the slack, slack send me this message:

" Hi, ali,
You recently tried to create an account for alihendavi@… on Making WordPress, but it looks like an account for that email address already exists and is deactivated. We’re sorry about that!

If you think this was a mistake, please contact a Workspace Administrator to reactivate the account."

now I sure this problem, not a slack problem because a new account from Iran can use slack and my account deactivate just WordPress admin can active my account, please help me to solve this problem.

with best regards

Last edited 3 years ago by alihendavi (previous) (diff)

#5 in reply to: ↑ 4 @dd32
3 years ago

Replying to alihendavi:

today my friends from Iran can use slack they open the new account on wordpress.org and can log in to wordpress.slack.org but when I tried to sign up the slack, slack send me this message

Hi @alihendavi,

I do not know the latest status on Slack & US embargoed countries, but assuming the ban has not been lifted, I would expect Slack to ban future users who access a Slack account from a country they are legally required to apply restrictions to.

In the case of your account, I assume it was banned by Slack and marked as Deactivated as a result. It appears that this is likely the case, as WordPress Slack doesn't allow us to reactivate your account, where as any other deactivated accounts we can.
If your account was mistakenly banned by Slack, contacting them with the details may result in them re-activating the account, if you're not currently restricted per their ToS.

Please reach out to Slack directly to clarify if you wish. You may also contact slackinvitehelp [at] wordpress.org by email for any help directly with WordPress.org slack, if you contact Slack via email, you may CC that address.

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