Opened 11 months ago

Last modified 11 months ago

#7230 new defect (bug)

Video dissapearing after returning from fullscreen to normal mode in MS Edge browser

Reported by: jhimross's profile jhimross Owned by:
Milestone: Priority: normal
Component: Keywords:


## Description disappearing after returning from full-screen to normal mode in MS Edge browser

## Step-by-step reproduction instructions

  1. Open MS Edge Browser (I am using the latest version)
  2. Go to this page
  3. Full-screen the video
  4. Go back again to normal mode

## Expected behaviour
You should be able to switch to fullscreen and normal mode without any issue

## Actual behaviour
What's happening is that when returning to normal mode from fullscreen, the video will disappear. Watch this:-

## Environment information

  • I can only replicate the issue when using Microsoft Edge Browser in Windows
  • It works fine when using FireFox and Google Chrome

Change History (1)

#1 @dd32
11 months ago

Based on the presentation of the issue; I suspect this is a VideoPress issue (The service powering the videos).

I'll pass this along to the VideoPress developers to see if they've got any insights.

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