WordPress.org

Making WordPress.org

Opened 5 years ago

Closed 3 years ago

#803 closed enhancement (maybelater)

Create new Position Type (Category) for paid support requests.

Reported by: Radices Owned by:
Milestone: Priority: normal
Component: Jobs (jobs.wordpress.net) Keywords:
Cc:

Description

When .org users have problems with their WordPress sites they often go to https://wordpress.org/support/ for help. When they get frustrated or realize it's beyond their chops they just want to hire someone to fix it for them . As per the Forum rules http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay the thread is closed and they are referred to jobs.wordpress.net.

I'd like to see a new Support category created that these people can be referred to.


Change History (4)

This ticket was mentioned in Slack in #forums by radices. View the logs.


5 years ago

This ticket was mentioned in Slack in #forums by radices. View the logs.


5 years ago

#3 @Ipstenu
5 years ago

To clarify, this is a request add a Support section to jobs.wordpress.net

This is NOT asking to make a paid subforum on wordpress.org/forums

#4 @coffee2code
3 years ago

  • Resolution set to maybelater
  • Status changed from new to closed

@Radices: Thanks for the suggestion!

I'm not sure a "support" category needs to be created since the existing category "general" is sufficient for use for such requests. It's a low-volume category in general (as of this moment there is only one job in it) so such requests wouldn't get lost amongst a bunch of other dissimilar job postings. People generally post plugin-related fixup tasks in "Plugin Development" and theme-related fixup tasks in "Theme Development", which is quite reasonable.

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