Opened 10 years ago
Closed 7 years ago
#832 closed enhancement (fixed)
remove resolved topics from the no reply section in forums
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Owned by: |
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| Milestone: | Priority: | normal | |
| Component: | Support Forums | Keywords: | |
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Description
Remove the resolved topics in the no reply section in the support forum. If they are resolved then they don't need a reply.
Change History (8)
#2
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10 years ago
- Resolution duplicate deleted
- Status changed from closed to reopened
Re-opening, it's not really a duplicate, and it would be nice to have too. :)
This ticket was mentioned in Slack in #forums by matthew. View the logs.
10 years ago
#4
in reply to:
↑ description
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follow-up:
↓ 5
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8 years ago
Replying to kidsguide:
If they are resolved then they don't need a reply.
Are there generally a lot of resolved topics in "No Replies" view? Personally, I think that asking the author to share the solution would be better long-term than leaving the topic as is.
#5
in reply to:
↑ 4
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8 years ago
Replying to SergeyBiryukov:
Are there generally a lot of resolved topics in "No Replies" view? Personally, I think that asking the author to share the solution would be better long-term than leaving the topic as is.
There are usually no more then 5 to 10 resolved topics in the No Replies section at once. I agree with you, it would be a better solution if we get the authors to share their solution before they resolve a thread with no replies.
Duplicate of #888.