Opened 3 weeks ago
#8421 new defect (bug)
Intermittent Issue with Plugin Screenshots Section on WordPress.org Plugin Pages
| Reported by: | iqbal1hossain | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Plugin Directory | Keywords: | |
| Cc: |
Description
https://prnt.sc/3WpqNXpbD5Z1
https://prnt.sc/pf4CZ9nFEDUY
I have noticed an intermittent issue on some WordPress.org plugin pages where the Screenshots tab does not load properly.
For example, on the ShopEngine plugin page:
https://wordpress.org/plugins/shopengine/
Sometimes, when clicking the Screenshots tab, the content area appears blank and no screenshots are displayed. In those cases, the "Show all screenshots" button is also missing. After refreshing the page or trying again later, the screenshots may load correctly.
Steps to Reproduce:
Visit a plugin page that contains screenshots (e.g. ShopEngine).
Click the Screenshots tab.
Occasionally, the screenshots section loads as a blank area.
The "Show all screenshots" button is not visible when this occurs.
Expected Result:
Screenshots should load consistently whenever the Screenshots tab is selected.
The "Show all screenshots" button should always be displayed when screenshots are available.
Actual Result:
The screenshots section sometimes appears blank.
The "Show all screenshots" button is not displayed.
Refreshing the page may temporarily resolve the issue.
This appears to be an intermittent issue and may be related to the screenshots loading mechanism or JavaScript rendering on plugin directory pages.
![(please configure the [header_logo] section in trac.ini)](/chrome/site/your_project_logo.png)