Plugin Directory: Counts for support threads and reviews not updating properly

[simonwheatley]

Migrated from: ​https://core.trac.wordpress.org/ticket/24529

On one of my plugins, I had "0 of 1 support threads in the last two months have been resolved".

Then I answered a thread from 3 months ago, and now have "1 of 1 support threads in the last two months have been resolved" I think I should have either "1 of 2 support threads in the last two months have been resolved" (counting all threads with activity in the last 2 months) or "0 of 1 support threads in the last two months have been resolved" (counting all threads which started in the last 2 months).

[netweb]

Restored original ticket formatting for improved readability.

[SergeyBiryukov]

Removing 'needs-patch' from components that are not open sourced yet, to help focus on tickets that actually need a patch.

[ocean90]

Is this still happening? Any example plugins?

[dd32]

Due to the way this is tracked, it's very easy to trigger once invalid data is in there.

The support forum can't easily know how many threads it's got for a plugin (The count query is super expensive).

The new plugin directory *may* be better than the existing one here, but it could also make it several orders of magnitude easier to trigger, I think we'll have to wait and see.

[Ipstenu]

The counts are all off.

If you spam a support ticket, for example, or a review, it keeps the scores in the sidebar.

The reviews vanish from the page, though, so that's okay. This is still the case on the new directory.

[drmosko]

Replying to ocean90:

Is this still happening? Any example plugins?

Hi,
exp : ​https://wordpress.org/plugins/wp-shabbat/