Opened 8 years ago
Closed 8 years ago
#2530 closed enhancement (fixed)
Support Theme: Add theme and plugin references to yellow section above post form
Reported by: | zoonini | Owned by: | SergeyBiryukov |
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Milestone: | Priority: | normal | |
Component: | Support Forums | Keywords: | |
Cc: |
Description
Since the new note about where to post theme- and plugin-specific questions was added in #2357, support volunteers have found a small, but not significant, reduction in those types of questions in the other forums like Fixing WordPress.
We'd like to try adding a similar notice in the yellow box above the post form. We're not sure how much effect it'll have on posts going in the wrong place, but we figure it can't hurt.
Here's a mockup; I added the words "Don't post here – instead" for emphasis.
Change History (6)
This ticket was mentioned in Slack in #forums by zoonini. View the logs.
8 years ago
#2
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8 years ago
- Owner set to SergeyBiryukov
- Resolution set to fixed
- Status changed from new to closed
#3
follow-up:
↓ 4
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8 years ago
- Resolution fixed deleted
- Status changed from closed to reopened
I just realized that the "Don't post here – instead" part doesn't make sense when you're posting from within a theme or plugin forum, since you're already in the right place.
Instead, maybe this wording makes more sense:
Looking for help with a specific theme or plugin? Be sure you're in the theme or plugin's individual forum before posting. Visit the theme or plugin's page and find the "View support forum" link to find it.
Also open to better wording. Maybe we could omit
Visit the theme or plugin's page and find the "View support forum" link to find it.
#4
in reply to:
↑ 3
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8 years ago
Replying to zoonini:
Instead, maybe this wording makes more sense
I think we could just remove the message from theme and plugin forums, would that work?
In 4994: