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Opened 10 months ago

Closed 4 months ago

#4886 closed task (fixed)

HelpHub Plugin on vi_VN

Reported by: khoipro Owned by: sergey
Milestone: Priority: normal
Component: HelpHub Keywords: close
Cc:

Description

Hi! As per the procedure indicated in [this post](https://make.wordpress.org/meta/2019/06/20/helphub-handbooks-localisation/), the Vietnamese Team (vi.wordpress.org) would like to be part of this early stage of HelpHub & Handbooks Localisation. Can we please have the HelpHub plugin activated on our website? Thanks!

Change History (7)

#1 @Nao
5 months ago

@khoipro
vi_VN Rosetta site currently don't use support forums: https://vi.wordpress.org/support/forums/
HelpHub setup requires forums to be enabled on the Rosetta site.
Would you be interested in enabling forums and using it? Or would you rather have forums set up just for the sake of HelpHub, like how es_VE team is doing: https://ve.wordpress.org/support/forums/ - no forum (category) is set up so nobody can post a new topic.

#2 @khoipro
5 months ago

I think the idea to enable support and helphub are great for our community. We missed that feature and leave a big hole for quick support to some external sites.

#3 @Nao
5 months ago

  • Type changed from defect to task

As the next steps, please read this handbook page and feel free to ask questions in #polyglots.
https://make.wordpress.org/docs/handbook/helphub/translating-helphub/#helphub-administrator

Content import is not done yet, but you can start looking around while waiting for that to happen.

This ticket was mentioned in Slack in #meta by nao. View the logs.


5 months ago

#5 @Nao
5 months ago

@dion could you help with an initial HelpHub content import on this site?

https://vi.wordpress.org/support/forums/

Please bring all contents from https://wordpress.org/support/wp-admin/edit.php?post_type=helphub_article published articles and set them to "Pending Review" status.

#6 @Nao
4 months ago

  • Keywords close added

@khoipro sorry about the wait, but the initial import is now finished, you are all set!
Let's chat about the next steps on Slack.

#7 @Nao
4 months ago

  • Resolution set to fixed
  • Status changed from assigned to closed
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